Last updated: 29 July 2026
Tripzy Trips respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through tripzytrips.com, why we use it, when it may be shared and the choices available to you. It applies to visitors, prospective travellers and customers who interact with our website or contact our team about travel within India.
1. Who is responsible for your information
Tripzy Trips is responsible for the personal information collected through this website. Questions, requests or concerns about this policy may be sent to sales@tripzytrips.com or teams@tripzytrips.com.
2. Information we collect
Depending on how you use the website, we may collect the following categories of information:
- Identity and contact details: your name, email address, mobile number, WhatsApp number and departure city.
- Travel-planning details: preferred Indian destination, travel dates, traveller counts, approximate budget, travel style, hotel and transport preferences, domestic-flight assistance requirements and special requests.
- Communications: messages, questions, feedback and correspondence exchanged with our team.
- Technical and security information: limited device, browser, request and network information that may be processed by our hosting and security providers to operate the website, prevent abuse and troubleshoot errors.
- Subscription information: your email address if you voluntarily subscribe to travel updates.
Please avoid including passport details, payment-card information, medical records or other highly sensitive information in free-text fields unless our team specifically requests it through an appropriate and secure channel.
3. How we collect information
We collect information when you:
- submit a custom-trip or package enquiry;
- contact us by email, telephone or WhatsApp;
- request a proposal, itinerary or travel assistance;
- subscribe to communications where that option is available; or
- use the website, where essential technical information is processed automatically.
4. How we use your information
We use personal information only for legitimate travel-service and website purposes, including to:
- receive, review and respond to your enquiry;
- prepare, personalise and discuss domestic travel proposals and itineraries;
- contact you about dates, preferences, availability and requested services;
- coordinate confirmed accommodation, transport, activities and related travel arrangements;
- provide customer support and maintain relevant business correspondence;
- protect the website, detect spam and misuse, and investigate technical problems;
- comply with applicable legal, accounting and regulatory requirements; and
- send optional updates only where you have requested or permitted them.
Submitting an enquiry does not confirm a booking or authorise a charge. We will use the information supplied in the form to contact you about that enquiry.
5. Consent and lawful use
Where consent is required, we request it clearly—for example, before you submit the Plan My Trip form. You may withdraw consent for future processing by contacting us, although this will not affect processing already completed or information we must retain for a lawful purpose. We may also process information when necessary to respond to your request, arrange services you ask us to provide, protect our website, or meet applicable legal obligations.
6. When information may be shared
We do not sell or rent personal information. We may share only necessary information with:
- Travel-service providers: such as hotels, transport operators, activity providers and other suppliers involved in preparing or fulfilling a requested or confirmed itinerary.
- Technology providers: including providers supporting website hosting, email delivery, business communications, media storage, security and technical operations.
- Professional advisers and public authorities: where disclosure is reasonably necessary to obtain advice, protect rights and safety, prevent fraud, or comply with applicable law or a valid legal request.
Providers receive only the information relevant to their role and are expected to handle it for the intended purpose and with appropriate safeguards.
7. International processing
Some website, email, cloud or communication providers may process information using infrastructure located outside India. Where this occurs, we take reasonable steps to use reputable providers and appropriate contractual, organisational or technical safeguards, subject to applicable law.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Retention is determined by factors such as whether an enquiry remains active, whether a booking is confirmed, the duration of our customer relationship, supplier or payment records, dispute-resolution needs, and applicable legal, tax or accounting obligations. Information that is no longer required will be deleted, anonymised or securely archived in accordance with operational and legal requirements.
9. Security
We use reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure or loss. Website enquiries are validated and transmitted through server-side systems, and service credentials are not exposed in the browser. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.
10. Your privacy choices
Subject to applicable law and any lawful exceptions, you may ask us to:
- confirm whether we hold personal information about you;
- provide access to or a summary of that information;
- correct information that is inaccurate or incomplete;
- delete information that is no longer required;
- withdraw consent for future processing; or
- stop optional promotional communications.
Send requests to sales@tripzytrips.com. To protect your information, we may need to verify your identity and clarify the scope of your request. We will respond within the period required by applicable law.
11. Children’s information
The website is intended for adults planning travel. Information about children should be provided only by a parent, legal guardian or authorised adult and only when relevant to a travel enquiry or booking. Please do not allow a child to submit personal information directly through the website.
12. Cookies and similar technologies
Essential browser technologies may be used for security and core website operation. Details about these technologies and your browser controls are available in our Cookie Policy.
13. External links and communication platforms
The website may link to WhatsApp, social-media services or third-party websites. Information you provide after leaving our website is handled under the relevant provider’s privacy terms. We encourage you to review those terms before sharing personal information.
14. Changes to this policy
We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through an appropriate additional notice.
15. Contact us
For privacy questions, requests or complaints, contact Tripzy Trips at sales@tripzytrips.com or teams@tripzytrips.com.