Confirmed terms apply
Cancellation and change terms depend on the accommodation, transport and other services included in a confirmed booking. The applicable terms will be shared before payment.
Requests
Requests should be made in writing. The effective cancellation time is when the request is received and acknowledged.
Refunds
Any eligible refund depends on confirmed supplier terms and timelines. Tripzy Trips does not guarantee a specific refund amount or processing time in advance.
Exceptional circumstances
We will help coordinate available options, but supplier and government rules may affect the outcome.